Accessibility Statement
Our Goal Is to Welcome All Guests
With a variety of properties and layouts available, we encourage guests to speak directly with our team to find the best fit for their individual needs. Please call (800) 324-1241 to connect with a team member who can guide you through the options.
Accessibility (ADA) Statement
We strive to ensure that every guest can visit our properties regardless of their physical abilities. To comply with the ADA, we:
- Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
- Provide detailed descriptions of the features of our properties to help individuals with disabilities determine if our accommodations meet their needs.
- Guarantee that specific properties, once reserved, are held for the reserving customer.
- Collaborate with third-party reservation systems to make all properties available through at least some of these services and provide them with information about features.
- Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the property available to those without service animals.
For special accommodation needs, please call us directly at (800) 324-1241 so we can assist you in selecting the best property to ensure a comfortable arrival and enjoyable stay.
Website Accessibility
We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).
Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at book@myluxvaca.com or call us at (800) 324-1241.